Questions and answers
What is a head spa session?
A scalp check, a cleanse, a slow massage and a rinse, one person at a time in a suite of your own. The wet session uses warm water at the basin. The dry session uses none.
Wet or dry: how do I choose?
Choose wet if you have time and are heading home. Choose dry if you are going back to work or out for the evening and want your hair left as it is. Tell your therapist and we will change it if the schedule allows.
Does anyone speak Korean or Japanese?
Eunmi speaks Korean and English, Lindy speaks Japanese and English, and Nicholas speaks English and Mandarin. Ask for any of them when you book.
Can two of us come together?
Yes. The suite for two seats two people side by side, a curtain apart. Book it online or call, and choose wet or dry for each chair.
Do you take walk-ins?
Most sessions are booked ahead. If a suite is open we will take you, so call first.
Which hair and scalps do you see?
All of them. Tell us about your hair when you book, whether it is long, short, coily, colored or thin, and your therapist plans the session around it.
How early should I arrive?
Ten minutes before your time. That is enough to hang up your coat, lock your phone away and settle in. If you arrive late we shorten the session so the next guest isn't kept waiting.
Do you have a sauna or steam room?
No. The heat is a handheld steamer and warm towels. The policies page says who should ask a doctor first.
Do I have to take my hair down?
No. Come as you are. Your therapist works with your hair however it is, and a hair tie is all you need to bring.
Can I use a gift card?
Yes. A gift card works for any session, wet or dry, for any amount.
Ask us something else
Send a note and the desk will reply. To book, choose a time online.